{"id":438,"date":"2025-03-27T10:00:50","date_gmt":"2025-03-27T10:00:50","guid":{"rendered":"https:\/\/new.mcareagency.com\/?page_id=438"},"modified":"2025-03-27T14:04:43","modified_gmt":"2025-03-27T14:04:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/mcareagency.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"273\" src=\"https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1-1024x273.png\" alt=\"\" class=\"wp-image-376\" style=\"width:1100px;height:auto\" srcset=\"https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1-1024x273.png 1024w, https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1-300x80.png 300w, https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1-768x205.png 768w, https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1-600x160.png 600w, https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/caregiver1.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Q: How do I know I need a caregiver?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> To help derermine if the caregiver services are needed please fill out the <a href=\"https:\/\/mcareagency.com\/index.php\/questionnaire\/\" data-type=\"page\" data-id=\"441\"><em><strong>questionarie<\/strong><\/em><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: How long does it take to find the caregiver after we decide we would<br>like to interview people?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Usually we ask for 2-3 days before we schedule the interview, but if<br>you call and tell us I need the caregiver ASAP we could have the<br>interview the same day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: How many Caregivers do you work with and where are they from?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> We work with over 500 Caregivers in Chicagoland area. Most of our<br>Caregivers are Eastern Europeans (Polish, Ukrainians, Russians,<br>Lithuanians, Slovak, Czech, Romanians, Bulgarians, , but we also work<br>with Mongolians, Africans, Filipinas, Hispanic and African Americans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Who do we pay for the caregiving services, the Agency or the Caregiver?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> You pay directly to the Caregiver as the Caregiver provides the services to you.Our services are paid with the placement fee which is one time and lifetime. Our service can be also called &#8222;finders fee&#8221;. We are Private Employment Agency who finds the best possible employee for the Client. The employee is working as the Independent Contractor and that is why you pay to the Caregiver for his\/her services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: We need the Caregiver who speaks Italian? Do you provide Caregivers<br>who speak foreign languages?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Yes, we do. Please let us know about this need before we schedule the<br>interview.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: What is the minimum requirement of hours per week if we need come and<br>go Caregiver?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> We do not have a minimum. We are always doing our best to find the caregiver who provide the service which our customers are in need of.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: After we choose the Caregiver and he\/she starts to work, do you still<br>keep in touch with us?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Yes, we do. We check periodically how everything works out for you. At<br>the beginning we call or come over more often. When everything goes the<br>way you wish we do this less often.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: If we need a Caregiver to work 7 days a week live in and the Caregiver<br>needs a day or two off would you provide replacement?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Yes, we ask to let us know few days in advance and we are able to<br>provide another Caregiver for the days off the regular Caregiver<br>(weekends, one weekend day, and vacations)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Do we have to pay for the Caregivers days off?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> It is completely up to you. This is not a requirement. Some families<br>cannot afford to pay for 7 days service, and that is why they choose to<br>have someone just 5 days a week. Other families decide that if it will be<br>only 4 days off during the month they will pay for the days off. It is<br>totally your decision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: What if we do not like the Caregiver and we would like to try<br>different one.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Just call us, let us know what is the issue and we will provide<br>different Caregiver ASAP.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Do we have to pay taxes, social security, health insurance etc\u2026 for<br>the Caregiver who works for us?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> No, the Caregiver works as an Independent Contractor and is<br>responsible to pay all of this by himself.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Do you provide one caregiver or few caregivers with different shifts?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Generally we provide one Caregiver as based on our experience some of<br>the elderly people are getting confused with to many changes around them.<br>However if you wish we could arrange the service with 2-3 shifts. In some<br>very difficult situations when the Client does not sleep day and night we<br>provide two caregivers, one is working the day shift (12 hours) and one<br>is coming for a night shift (12 hours).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Does Medicare or my private insurance pay for your service?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> No, this is private pay only but there are some insurance companies<br>which in some cases might help with the payment. You would have to check<br>this with your insurance company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: What happens if after few months or years the Caregiver resigns while<br>I still need one? Would you charge me the placement fee again?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> No, the placement fee is one time and LIFETIME.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: If I need live in Caregiver, do I have to provide food and room for<br>Caregiver?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Yes, you should provide basic food and if possible also room. Please<br>let us know if you cannot provide separate room for the Caregiver.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"509\" src=\"https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/map.png\" alt=\"\" class=\"wp-image-361\" srcset=\"https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/map.png 400w, https:\/\/mcareagency.com\/wp-content\/uploads\/2025\/03\/map-236x300.png 236w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">INDIANA<br>Munster, IN<br>Phone: (219) 865 4775<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Q: How do I know I need a caregiver? A: To help derermine if the caregiver services are needed please fill out the questionarie. Q: How long does it take to find the caregiver after we decide we wouldlike to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-438","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/pages\/438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/comments?post=438"}],"version-history":[{"count":4,"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/pages\/438\/revisions"}],"predecessor-version":[{"id":511,"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/pages\/438\/revisions\/511"}],"wp:attachment":[{"href":"https:\/\/mcareagency.com\/index.php\/wp-json\/wp\/v2\/media?parent=438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}